Gold tickets for shows are available on a first come first served basis, and always run the risk of selling out when demand is high.
When tickets sell out, we will usually attempt to replenish tickets when possible. Replenishment is based on availability from the venue/promoter.
If you find that Gold passes are sold out for a show you want to attend, please feel free to reach out to support, or the concierge.
We can often add you to a waitlist, and request ticket replenishment. The more notice we have to replenish tickets, the higher the chance we can sort it out.
Again, this is not guaranteed, but we will do our best to accommodate you.